Shipping mirrors takes more care than shipping ordinary decor.
Use this page to understand order processing, protected delivery, returns, and what to do if a package arrives damaged.
Protected delivery, clear return steps
Most orders begin processing after payment confirmation. Large mirrors, smart mirrors, and project quantities may require additional handling time.
Keep packaging until the product is fully checked, especially for fragile mirror deliveries.
Before and after delivery
Confirm address and phone number
Delivery timing and carrier contact are easier to manage when the destination details are correct before dispatch.
Inspect packaging before discarding it
If a product arrives damaged, keep the outer box, inner packaging, label, and clear photos of the condition.
Contact us before returning
Products should be unused, in original packaging, and eligible under the return conditions shown with the order.

